At Lux Living Solutions, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

1. Information We Collect

We collect personal information from you when you fill out forms, subscribe to our services, or engage with us directly. This may include:

Contact details (name, email, phone number, etc.)
Business details (if applicable)
Financial information (only when necessary for investment purposes)
Correspondence and communication data (e.g., emails, feedback)

2. How We Use Your Information

We use your personal data for the following purposes:

To respond to inquiries and provide the requested services
To keep you updated on property investment opportunities
To manage our relationship with you and other clients
To improve our services and website functionality
To comply with legal obligations and regulatory requirements

3. Legal Basis for Processing Your Data

We rely on the following legal bases to process your personal data:

Consent: Where you have given us explicit consent to process your data for a specific purpose (e.g., subscribing to our newsletter or receiving property opportunities).
Contractual Necessity: To fulfill a contract or agreement with you (e.g., providing property investment services).
Legitimate Interests: Where we have a legitimate interest in using your data, such as improving our services or marketing related products that may be of interest to you.

4. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with:

Service Providers: Third-party companies who provide us with services (e.g., website hosting, marketing, payment processing).
Legal Compliance: If required by law or regulation, we may share your information with regulatory authorities or legal bodies.
Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that process.

5. Data Security

We take appropriate technical and organizational measures to safeguard your personal data from unauthorized access, alteration, or destruction. However, please note that no data transmission over the internet is completely secure.

6. Your Data Protection Rights

Under the UK GDPR, you have the following rights:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request corrections to any inaccurate or incomplete data.
Right to Erasure: You can request the deletion of your personal data (subject to certain conditions).
Right to Restrict Processing: You can ask us to limit how we use your data.
Right to Data Portability: You can request your data in a format that allows you to transfer it to another service provider.
Right to Object: You can object to processing your personal data for certain purposes.
If you wish to exercise any of these rights, please contact us using the details below.

7. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you no longer wish to receive communications from us, you can unsubscribe at any time.

8. Cookies

Our website uses cookies to improve your experience. A cookie is a small file stored on your device. You can control cookies through your browser settings, and you can opt-out of non-essential cookies.

9. International Transfers

We do not transfer your personal data outside the UK unless the appropriate safeguards are in place.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will notify you by updating the “last updated” date at the top of this page. Please review the policy regularly for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Lux Living Solutions
Email: info@luxlivingsolutions.co.uk
Phone: +443333399178
Mobile: +447807802288